ABSTRACT
The COVID-19 pandemic has affected the entire society in many aspects, and not only social. The pandemic had an impact on all the normal activities of human life, working conditions and more. The pandemic had a huge impact on changing social and personal preferences of individuals, economies and markets of all countries. Likewise, the pandemic has affected retailer markets, consumer behavior and basic customer attitudes across all business areas. This article focuses in particular on the changes in the retailer's market and basic customer attitudes due to the covid-19 pandemic. This article focuses in particular on the situation of retailers in the current market. Furthermore, the article also addresses to changes in approaches in the field of shopping with regard to the COVID-19 pandemic. (English) [ FROM AUTHOR]